Correction Policy
PerpFinder publishes financial data and reviews people use to make real decisions. When something is wrong, we want to know, and we fix it visibly. This page explains the whole loop.
How to report an error
Email support@perpfinder.com with the subject “Correction report”. Include the page URL, the claim you believe is wrong, and — if you have one — a link to a primary source (official docs, terms of service, a regulator's register, an exchange's published fee page). Reports with sources are typically resolved fastest, but a source is not required to report.
Anyone can report: readers, exchanges we cover, researchers. Exchanges get no special treatment — a venue asking us to change a number goes through exactly the same verification as any other report.
How fact claims are investigated
- PerpFinder Editorial Review verifies the disputed claim against a primary source — never against another aggregator.
- Load-bearing facts (audits, launch dates, performance figures, regulatory status) are kept in an internal facts registry with the source URL and the date each fact was last verified. A correction updates the registry, and automated CI checks then block any page from contradicting it.
- Live market numbers (volume, open interest, funding, order-book costs) are recomputed continuously from exchange APIs; disputes about them are checked against the raw API responses and our published data definitions.
- If a claim cannot be verified either way, we say so on the page rather than leaving a confident but unverifiable statement.
How corrections are labeled
Material corrections — a wrong fee, a wrong audit claim, a wrong regulatory status — are fixed in the text and the page's last editorial reviewdate is updated. Trivial fixes (typos, formatting) are corrected silently and do not change review dates. If a correction materially changes a page's conclusion or rating, we note what changed directly on the page.
When a page gets a new “last reviewed” date
Only when a human actually changed or re-verified the content: a rewritten section, a corrected fact, a re-check of dated claims against their sources. We never bump review dates to look fresh — a page that hasn't needed changes keeps its honest, older date.
Editorial updates vs. automatic data updates
These are different things, and our pages label them separately:
- Live data last refreshed — the automatic pipeline pulled fresh numbers from exchange APIs. This happens continuously (most datasets refresh every few minutes) with no human involved, and it never changes a page's review date.
- Last editorial review — a person changed or re-verified the written content. This is the date that moves when a correction lands.
- Fact verification dates — individual load-bearing claims carry their own last-verified date in our facts registry, checked against primary sources.
Who is accountable
PerpFinder Editorial Review owns this process. Content is produced by PerpFinder Research and the data pipeline is run by PerpFinder Data Team. See About for how the site is operated and funded.